Dealership Disconnecting Dash-Cam During Service

[RMachuca3d]

So my dashcam recorded the "service" i requested, I brought in my car to check the timing chain and a vehicle health checkup, after i get the car back I was told its turbo whine, whatever, paid the 300$ and went home. Checked the footage, my car sat running idle for about 3 mins and the tech just revved it, listened to it and closed the hood. No visual inspection, no top up of fluids, NOTHING, drove it back out and that was it. 300$ for 5 mins of work seems like a pretty healthy profit margin.

That is why they dont want you to see what goes on.

[CDirks]

Originally Posted by RMachuca3d

So my dashcam recorded the "service" i requested, I brought in my car to check the timing chain and a vehicle health checkup, after i get the car back I was told its turbo whine, whatever, paid the 300$ and went home. Checked the footage, my car sat running idle for about 3 mins and the tech just revved it, listened to it and closed the hood. No visual inspection, no top up of fluids, NOTHING, drove it back out and that was it. 300$ for 5 mins of work seems like a pretty healthy profit margin.

That is why they dont want you to see what goes on.

:/

If nothing else, I guess you paid $300 to know how thorough the diagnostic technicians are when presented with concerns that aren't run of the mill. Seems steep for a diagnostic fee regardless of how much digging they did or didn't do imho

[cfm56d7b]

My dash cam was disconnected once and remained connected during another service experience. No notification.

[cooolone2]

It's not the dealer or service tech's prerogative to disconnect, remove or touch anything in my vehicle without my consent, period. This would be an issue if it occured in my car. If it did happen, then next, I would epoxy the connection then and see if they do something else to the cam. Is really too bad if you don't like it, because if you aren't doing anything wrong, you've got nothing to worry about, no? Isn't that the standard application in regard to surveillance? Lol

They can contact me and inform me that they would disconnect it to avoid the inconveniences of me returning to the dealership to do so, in order for them to work on my vehicle (if they have some policy which forbids dashcams from being operable while the vehicle is serviced).

But don't touch anything you're not authorized to touch, and that is only what's necessary for the service I brought the car in for. Oil change? Don't touch the cam! Have an electrical demon causing issues, well go right ahead... I would have even made a point to let you know any aftermarket electrical work done for you to troubleshoot.

Anyways... My $.02, take it for what it's worth.

[evdok]

Disconnecting it I get it but plug the f-ing wire back in when finished.

[Dog Face Pony Soldier]

I'd definitely disconnect the camera if I were the technician. I'd leave it disconnected too because I wouldn't want it to appear like I was covering my tracks. I might even wave into the camera before disconnecting just to display a light hearted intention.

There's a cure for this if people don't like it. Go to another mechanic that agrees to keep it connected.

[BigHunk]

Originally Posted by RMachuca3d

So my dashcam recorded the "service" i requested, I brought in my car to check the timing chain and a vehicle health checkup, after i get the car back I was told its turbo whine, whatever, paid the 300$ and went home. Checked the footage, my car sat running idle for about 3 mins and the tech just revved it, listened to it and closed the hood. No visual inspection, no top up of fluids, NOTHING, drove it back out and that was it. 300$ for 5 mins of work seems like a pretty healthy profit margin.

That is why they dont want you to see what goes on.

This is answer to OP why it got disconnected.
They don't call them stealership for no reason.