Question on blown front left Bilstein PSS10.

Z4-VILLA · 05-14-2012, 10:57 PM

okay, so my front left Pss10 is shock I have major clunking noises coming from the strut. I wondering if anyone has gone through anything like this and what you all suggest I go about doing.

thanks.

Oh btw, I absolutely love the PSS10 setup!

ANILE8 · 05-15-2012, 05:35 AM

Quote:

Originally Posted by Radar vs Sonar

okay, so my front left Pss10 is shock I have major clunking noises coming from the strut. I wondering if anyone has gone through anything like this and what you all suggest I go about doing.

Im sure there is no warranty here as this has obviously occurred from driving and MULTIPLE potholes. That said, Im wondering if anyone can point me in the right direction.

thanks.

Oh btw, I absolutely love the PSS10 setup!

I remember reading on here when you first bought them you were telling everyone you liked the fact that they came with a lifetime warranty and now you are asking us what to do?

Wouldn't it seem obvious to contact TMS or Bilstein

Z4-VILLA · 05-15-2012, 07:44 AM

Wow good memory!
My question was more directed towards a course of action rather than spiteful retort :-)

I will be contacting TMS today but before I do so I will back track and make double sure that the sounds Im hearing are not caused by a bad mount rather than a whole tube.

I did some searching and found that the worn mounts can sometimes make similar sounds that blown shocks do. Hopefully its just the mount

tikamak · 05-15-2012, 10:04 AM

Is it possible that a PSS10 with a lifetime warranty crumbles down in front of some potholes and such?

I highly doubt that, I think there's some other variable than the PSS100 going wrong in this equation

Trev · 05-15-2012, 10:45 PM

Contact Bilstein directly Or look for a local suspension tuner that can rebuild them.

Bilstein, Koni etc all offer rebuild services. IMHO it'd be a good time to take them all four to a knowledgeable race shop, have the dyno'd & rebuilt to your tastes.

ANILE8 · 05-15-2012, 11:21 PM

If I was a gambling man I would bet that the noise and vibrations you are describing are from something that has come loose and not a blown shock.

You would want to be sure it was the shock before you send it back as a warranty claim. Some companies charge an inspection/testing fee if there is no fault found and rightly so.

From what I have seen the Bilstein PSS10 package is excellent quality and value for money.

Z4-VILLA · 05-18-2012, 03:26 AM

Well I have pics to confirm the busted pss10 strut.... FML. I hope everyone see this and learns from my mistake. Pss10's and the city don't mix.
You can see where the fluid sprayed all over the wheel well. I really hoped it was a strut Mount. Guess not. What to do, what to do......hmm

ZStig · 05-18-2012, 12:38 PM

Warranty bro

Beedub · 05-22-2012, 12:50 AM

Hmm interested to see how bilstein deal with this

Z4-VILLA · 05-22-2012, 12:56 PM

I confirmed that my front left shock is done but just for good measure I am removing the entire bilstein suspension and sending it off so that way I can run on stock struts wwhile that thing gets returned to factory spec

3002 tii · 05-22-2012, 03:40 PM

Quote:

Originally Posted by Radar vs Sonar

I confirmed that my front left shock is done but just for good measure I am removing the entire bilstein suspension and sending it off so that way I can run on stock struts wwhile that thing gets returned to factory spec

So 1 shock will be serviced for free, but what about the other 3? How much are they charging for that?

Z4-VILLA · 05-24-2012, 12:52 AM

I believe if you go to Bilstein's website and look under service or warranty there should be a work sheet. Pricing is not bad from I vaguely remember.

Z4-VILLA · 06-16-2012, 07:31 AM

so btw in case anyone wanted to know...both fronts were gone. first the left went then 2 weeks later the right eventually failed. upon removal both were separated from each other. It was a big mess. They are currently at Bilstein in Cali awaiting a verdict.

3002 tii · 06-17-2012, 07:09 AM

Quote:

Originally Posted by Z4-VILLA

so btw in case anyone wanted to know...both fronts were gone. first the left went then 2 weeks later the right eventually failed. upon removal both were separated from each other. It was a big mess. They are currently at Bilstein in Cali awaiting a verdict.

You bought used right? Wonder if previous owner d!cked you over...

Z4-VILLA · 06-17-2012, 08:18 AM

im the only owner

pal · 06-17-2012, 07:51 PM

Call Bilstein USA and they will rebuild for you under warranty. If you bought used, them they may do a good-will rebuild or charge you a small fee.

Z4-VILLA · 06-18-2012, 03:32 AM

Quote:

Originally Posted by Dubbedown

You bought used right? Wonder if previous owner d!cked you over...

i wouldn't buy used....

smack yourself

ZStig · 06-18-2012, 01:44 PM

yeah man, buying used is NUTS!

Z4-VILLA · 06-20-2012, 02:29 PM

it seems they might not warranty this according to Juan @ Bilstein. By the way both struts in the front were blown.

ZStig · 06-20-2012, 02:32 PM

what was their reasoning? abnormal use?

Z4-VILLA · 06-20-2012, 02:45 PM

There are parts inside like the piston and the snap rings that are rated at 10,000 pounds and I managed to blow them both out. They think I basically drove the car over a cliff.

ZStig · 06-20-2012, 02:48 PM

Do you remember hitting any big potholes, soon after which the noises started? I think you previously said you live in NYC

05-14-2012, 10:57 PM	#1
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	Question on blown front left Bilstein PSS10. okay, so my front left Pss10 is shock I have major clunking noises coming from the strut. I wondering if anyone has gone through anything like this and what you all suggest I go about doing. thanks. Oh btw, I absolutely love the PSS10 setup! Last edited by Z4-VILLA; 06-20-2012 at 02:29 PM..
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05-15-2012, 07:44 AM	#3
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	Wow good memory! My question was more directed towards a course of action rather than spiteful retort :-) I will be contacting TMS today but before I do so I will back track and make double sure that the sounds Im hearing are not caused by a bad mount rather than a whole tube. I did some searching and found that the worn mounts can sometimes make similar sounds that blown shocks do. Hopefully its just the mount
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05-15-2012, 10:04 AM	#4
tikamak Captain 58 Rep 912 Posts Drives: 2006 Z4M Roadster TiAG/black Join Date: Jun 2011 Location: Beirut iTrader: (0)	Is it possible that a PSS10 with a lifetime warranty crumbles down in front of some potholes and such? I highly doubt that, I think there's some other variable than the PSS100 going wrong in this equation
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05-15-2012, 10:45 PM	#5
Trev Private First Class 5 Rep 108 Posts Drives: Z4MC Join Date: May 2010 Location: Portland Oregon iTrader: (0)	Contact Bilstein directly Or look for a local suspension tuner that can rebuild them. Bilstein, Koni etc all offer rebuild services. IMHO it'd be a good time to take them all four to a knowledgeable race shop, have the dyno'd & rebuilt to your tastes.
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05-15-2012, 11:21 PM	#6
ANILE8 Captain 180 Rep 700 Posts Drives: Z4 M Coupé - Carbon Black Join Date: Mar 2008 Location: The Dark Web iTrader: (0)	If I was a gambling man I would bet that the noise and vibrations you are describing are from something that has come loose and not a blown shock. You would want to be sure it was the shock before you send it back as a warranty claim. Some companies charge an inspection/testing fee if there is no fault found and rightly so. From what I have seen the Bilstein PSS10 package is excellent quality and value for money. __________________ Nitron NTR R3 \| StopTech Trophy Sport STR-60 380x32mm / StopTech Trophy Sport STR-40 355x32mm \| Bridgestone RE-71RS \| ADV.1 \| CDV Delete \| TMS Rear Camber Arms \| RE Diablo's \| 4.10 Gears \| Euro Headers \| RTD REVO1 Short Shifter
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05-18-2012, 03:26 AM	#7
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	Well I have pics to confirm the busted pss10 strut.... FML. I hope everyone see this and learns from my mistake. Pss10's and the city don't mix. You can see where the fluid sprayed all over the wheel well. I really hoped it was a strut Mount. Guess not. What to do, what to do......hmm Attached Images Last edited by Z4-VILLA; 06-20-2012 at 02:28 PM..
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05-18-2012, 12:38 PM	#8
ZStig instagram 997turbotom 279 Rep 7,377 Posts Drives: Interlagos Z4MR Join Date: Jun 2008 Location: Delray Beach, FL iTrader: (4)	Warranty bro __________________
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05-22-2012, 12:50 AM	#9
Beedub Major General 423 Rep 5,328 Posts Drives: 2007 Z4 M roadster vt2-500 Join Date: Sep 2007 Location: UK iTrader: (0)	Hmm interested to see how bilstein deal with this __________________ Z4MR VT2 - Clubsport build. Multi award winning Detailing \| Wrap \| PPF specialists UK based - www.topwrapz.com
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05-22-2012, 12:56 PM	#10
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	I confirmed that my front left shock is done but just for good measure I am removing the entire bilstein suspension and sending it off so that way I can run on stock struts wwhile that thing gets returned to factory spec
	Appreciate 0 Quote

05-24-2012, 12:52 AM	#12
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	I believe if you go to Bilstein's website and look under service or warranty there should be a work sheet. Pricing is not bad from I vaguely remember.
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06-16-2012, 07:31 AM	#13
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	so btw in case anyone wanted to know...both fronts were gone. first the left went then 2 weeks later the right eventually failed. upon removal both were separated from each other. It was a big mess. They are currently at Bilstein in Cali awaiting a verdict.
	Appreciate 0 Quote

06-17-2012, 08:18 AM	#15
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	im the only owner
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06-17-2012, 07:51 PM	#16
pal Captain 433 Rep 753 Posts Drives: Z4 M Coupe Join Date: Nov 2007 Location: Seattle, WA iTrader: (2)	Call Bilstein USA and they will rebuild for you under warranty. If you bought used, them they may do a good-will rebuild or charge you a small fee.
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06-18-2012, 01:44 PM	#18
ZStig instagram 997turbotom 279 Rep 7,377 Posts Drives: Interlagos Z4MR Join Date: Jun 2008 Location: Delray Beach, FL iTrader: (4)	yeah man, buying used is NUTS! __________________
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06-20-2012, 02:29 PM	#19
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	it seems they might not warranty this according to Juan @ Bilstein. By the way both struts in the front were blown.
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06-20-2012, 02:32 PM	#20
ZStig instagram 997turbotom 279 Rep 7,377 Posts Drives: Interlagos Z4MR Join Date: Jun 2008 Location: Delray Beach, FL iTrader: (4)	what was their reasoning? abnormal use? __________________
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06-20-2012, 02:45 PM	#21
Z4-VILLA Banned 111 Rep 2,460 Posts Drives: Z4M Hardtop Roadster Join Date: Feb 2009 Location: Classified iTrader: (0)	There are parts inside like the piston and the snap rings that are rated at 10,000 pounds and I managed to blow them both out. They think I basically drove the car over a cliff.
	Appreciate 0 Quote

06-20-2012, 02:48 PM	#22
ZStig instagram 997turbotom 279 Rep 7,377 Posts Drives: Interlagos Z4MR Join Date: Jun 2008 Location: Delray Beach, FL iTrader: (4)	Do you remember hitting any big potholes, soon after which the noises started? I think you previously said you live in NYC __________________
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