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      09-19-2019, 02:29 PM   #23
MPBK
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Spam is placing the same call to multiple numbers, which you have no idea whom it belongs to. Sales or not is immaterial. If the call is unsolicited and unexpected by the other party, and it's not a call with a customized purpose, then it's spam.
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      09-19-2019, 03:10 PM   #24
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Quote:
Originally Posted by Alfisti View Post
We have an office in the US, a call centre, entry level so wage is not exciting. Retention is becoming a real issue as we have seen the labour market tighten over the last three years.

One option to address this is to provide benefits, theoretically it results in less turnover and maybe even higher production, regardless, that's my problem.

My question is, for about 250 staff working an average of say 25 hours per week, any idea what half decent group benefits would cost us?
Are they localized?

Consider Direct Primary Care (if available in your area) with an attached free generic plan (which should cover about 80% of your needs), and a catastrophic rider. Dental and vision cost pennies. Depending on your census you'd be in for less than 160 per person per month for singles and about 210 to 240 for a family of 4.

Belay this. A bump from 17 months ago.
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Last edited by MKSixer; 09-19-2019 at 03:28 PM..
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      09-30-2019, 04:52 AM   #25
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That's a good question. I was talking about this with my accountant recently and he said a good ballpark figure is to add about 15-20% to the direct salary cost. I started my on business a few years ago. At that time specialists from https://jafton.com/ helped me to grow my business and find the right direction for my business development. They are real professionals in custom development services.

Last edited by heatwave; 10-02-2019 at 03:27 AM..
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