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07-18-2011, 04:39 PM | #45 | |
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07-18-2011, 04:44 PM | #46 | |
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07-18-2011, 05:30 PM | #47 | |
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At a minimum, I'm going to have to drive the car to San Diego to get it to the shop that Roman is sending me to sometime this week. It's going to be a real hassle getting a ride home and then back again to pick up the car, and be without it for at least 1, maybe 2+ days...but I am extremely thankful that Roman has, from the beginning, rushed towards fixing up the install. The main thing I'm wondering at this point is if there is any way I can increase the belt tension temporarily (I'm not sure where the tensioner pulley is or how hard it is to access without having the undercover off), if only for the ~45 minute drive to San Diego. |
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07-18-2011, 06:57 PM | #48 |
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Can't go to Mfest, going to comic con instead. Sad I didn't know about mfest sooner...
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07-18-2011, 07:06 PM | #49 |
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Great news: Roman has worked some magic and gotten me in with Chris at HG Motorworks in La Jolla, who seems just as eager to help. He will have the new pulley tomorrow, and will be able to take the car either tomorrow or the next day! That should solve the majority of my issues, and then there will be just the BPV to worry about--but I can certainly live with that until I get home to NorCal.
I'm second-guessing my choice to go with the BPV; if it needs to be replaced, maybe I should in fact go with the BOV as I was thinking about initially. I certainly haven't been impressed with the subtlety of the BPV woosh in normal driving conditions; it's pretty cool when you're at WOT and getting into the higher RPMs, but between silent and underwhelming around town. cliffhopper: I'd love to show you the car assuming things are sorted by then, though Costa Mesa will be out of the way of my drive home from Murrieta. Maybe we can find a place to meet that's more along the way, or meet up before then. I will probably make at least one trip to Laguna Hills. Last edited by iPhoneEngineer; 07-18-2011 at 07:12 PM.. |
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07-18-2011, 09:03 PM | #50 | |
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IMO, and no I'm not wrong because it's just that - an opinion, at $10k+ for a kit plus labor costs if you want it warrantied and whatever other fees on top to fix the tweaks, it shouldn't take 6 MONTHS to get it fitting or running like OEM. Again, it's JMHO and I personally will wait to see what other's experiences are both short term and long term. I hope it's more positive things about the kit. So far it seems the best and worst things about the kit are it's service. On one hand people are getting shipped kits with missing parts consistently and on the other Roman gets great praise for doing the right thing and fixing errors ASAP. So while its disconcerting that people are getting incomplete kits and waiting weeks for a full kit to arrive, it's nice to see that at least when something goes wrong the issue is taken care of and not pushed to the side. Which all leads back to.. The jury is still out.
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07-18-2011, 10:06 PM | #51 | |
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1) The praise for ESS' kit quality is abundant and diverse. There are some very well-repped independent folk who call their actual tuning prowess second-to-none. Component quality is top notch and system reliability / testing is renowned. 2) Posts from the past speak very highly of ESS customer service. More recent posts have indicated there has been a significant slowing of response time to emails, even from customers who have already placed orders. E.g., at times I even had trouble getting a tracking number. I suspect this is related to the rapid increase in popularity they've seen, even over the past two months alone, and that they are working to staff up and defend their customer service reputation. 3) When there IS an actual problem, the guys are certainly right there to help. Their warranty is great and they spare no expense fixing any mistake, overnighting parts or rushing them from Europe as standard procedure. In addition to working me in so quickly, Roman takes it for granted that they will replace the intake pipe that has gained a scratch from hitting the hood (though that will probably happen back at home, since that part wasn't overnighted with the pulley). I suspect that some of the recent mistakes that have been discussed, particularly the kits missing parts, are also directly related to understaffing and their abrupt popularity increase. The IC pipe issue is not that surprising given the kit was just adapted for our cars--they spent the time getting the tune right and probably reused a pipe from the E46 kit without realizing that non-ESS mechanics might have a lot of difficulty getting a proper fit. Based on the way these guys run their business, I'm sure a resolution is forthcoming. It really sucks to see my car in such an unhappy state, but human errors happen and I couldn't imagine a much better response to the problem. |
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07-19-2011, 02:49 AM | #52 | |
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now back to the kit....... again my kit has been great, any issues ive had has been from my installers imo..... because of the way i am, i basically stripped the car down, noting any area where it can be improved, i then moved, modded, added parts, measured clearances..... it did take me months to get it how i wanted but then again im a perfectionist...... The key here is install, the install was done poorly i have no doubt in my mind, look back at ALL my recommendations and the issues iphone is seeing ive pretty much mentioned them all ;-) Leaving the crank pulley out was a stupid error though........ but imo ess has been great.... cant fault them or the kit..... im a very happy customer... ill be buying a kit for the v8 m3 soon :-)
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07-19-2011, 02:53 AM | #53 | |
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the key is getting you back on the road, imo your shop should have given you a loan car and no let you drive this thing in this state...... the metal on metal sound your hearing is probably the belt bucking and causning stress on the pulley bearing....... again check the s/c oil level please and come back :-) it should be just below the hatched area ;-)
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07-19-2011, 03:01 AM | #54 | |
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I made that comment not because I thought you were broke and got it for free, but because of how much you've been sticking up for, troubleshooting, and defending ESS - almost as if you had gotten the kit free in exchange for positive press type of deal (or maybe even an undercover employee ) Anyway, was trying to make a point, not insult you. Hopefully one day I'll be successfull as you are and have to choose which one of my M's I'll take out in the morning and during the day figure out which one I want to s/c first.
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07-19-2011, 09:05 AM | #55 | |
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i am the type of person who will simply not fit anything to a car without fitment being perfect, so i basically removed 85% of the components and changed parts, added parts, moved items and ive pretty muich learned all tkey key area's that need extra attention, like the position of the s/c intake, to high it'll bump the hood, to low it'll rub the suspension turret, just right it will simply touch no-where, its this painstaking process ive spent months perfecting, going out driving the car hard, measuring and so on and so on, now 90% of the things ive done is just time and want for perfection, now i have that but the kit as it came was great, 99% of people wouldnt do what i did, so i basiclaly come on here and share my knowledge with other owners, pretty much all the issues outlined by iphone ive mentioned in previous posts and advised on positioning ect ect or fitment..... im just as petrolhead who genuinely loves his hobby.... please excuse me comment, it was early and i now see where you were heading, Ess im willing to become an employee anytime please!! lol my tuner damaged my s/c unit, ess had me a new one on @ my front door within 3 days...... now thats service :-) i am simply a very happy vt2 customer and i will share every single piece of knowledge ive learned to make sure people's experience is as mine, i will however say its very easy to damage a companies name, so i do feel when i see things that are install problems i will highlight it... mike if you ever go s/c you will be very happy :-) iphone... to tighten you need to turn the allen key head on the tensioner closest to the s/c unit :-) nice and easy :-)
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07-19-2011, 09:18 AM | #56 | |
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Glad you're getting some things taken care of in La Jolla, beats waiting for the end of your trip. Hopefully the pulley will take care of the metal on metal sound. |
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07-19-2011, 11:54 AM | #58 | ||
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07-19-2011, 11:55 AM | #59 |
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Yessss tom gets it!!!!
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07-19-2011, 12:04 PM | #60 |
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Yikes.
I don't like how this whole thing is sounding. No pun intended. iPhoneEngineer, I hope this all gets sorted quickly. It has to be both frustrating and disappointing to have issues at this point. I'm sure ESS will take care of you and work to make things right. |
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07-19-2011, 01:03 PM | #61 |
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yeah i have to say this must be pretty scary for you right now iphone........ i cant wait for this to be sorted to get a proper review from you :-(
i keep listening to that noise and the more and more im hearing........ th more concerned im getting..... im keeping my fingers crossed the "bucking" of the belt was putting momentary stress causing this noise...... right now i feel the crank pulley which SHOULD be with the kit will solve most if not all your issues :-)
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07-19-2011, 01:59 PM | #62 | |
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The actual S/C whirs like a finely-tuned jet engine at engine speeds over ~1500RPM. Below that (mainly below 1200RPM) it can be a little rattly as everyone describes to be normal. My suspicion is that the individual power pulses are more distinct and separated at those engine speeds and it causes the gears in the S/C to knock together a bit; a compromise since they are truly designed to run smoothly at extremely high RPM. Obviously if there is still a screech with the new pulley and proper tensioning, the S/C will be to blame and have to be replaced, but I think that is extremely unlikely to be the cause or to be necessary. Some have implied that these are really fragile pieces of equipment, but it's a freaking vortech supercharger--a mechanical beast that isn't going to be junked by a little bit of belt wobble on less than 5 cold startups I've done. If it really were that delicate, I can't imagine it withstanding a single day at the track, proper belt tension or not. The car is already in the hands of HG Motorsport who plan to not only replace the pulley and belt, but also at least diagnose the BPV whistle. Last night I drove across town at night with the windows down...little traffic, pretty quiet out. It's the most rewarding experience I had with the kit yet and gave me some encouragement that the issues will be sorted. Perhaps my favorite thing about the noises the kit adds to the car is when decelerating to a stop--as the engine sweeps down in RPM, especially from 2k to idle, it arguably sounds like a gas turbine is under the hood! :-D It sounds very sophisticated and exotic; I'm sure it will turn heads over time as drivers or pedestrians notice a sound they've never heard of coming from the car that definitely exudes performance, unlike the damn BPV whistle . Last edited by iPhoneEngineer; 07-19-2011 at 02:11 PM.. |
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07-19-2011, 02:06 PM | #63 | |
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when does your new crank pulley come in??? thank god the car is back at the tuners, they and ess will hook you up :-) cant wait for you to get this shitty ordeal sorted like now!!!!
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07-19-2011, 02:17 PM | #64 | |
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Crank pulley was overnighted yesterday or the day before and was supposed to arrive by 10AM at the tuner's place today. So, I am supposed to have the car back TODAY! The shop did quote me $300, so I'm not sure how that will work out, but I don't mind paying for it now under the assumption that ESS intends to reimburse me (that was my implicit understanding). |
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07-19-2011, 02:59 PM | #65 |
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honestly??? No it doesnt... tbh its not very easy to hear from the drivers seat.....
Before we comment we must see what its like with the pulley change, i think it will change the noises you hearing.... mine sounds nothing like a diesel...... its a very suble bearingy type noise...... a mecanical noise, rattle type noise, but make no bones about it, ive heard perfectly good blowers sound like stones in a tin can at idle, so im not suprised, as long as you unit isnt blowing its fluid out and sounds good @ high RPM your good to go. wahooooo car back today!!!! more clips with this thing fixed!! p.s your mom is awesome!!! lol that is sooo a mom thing to do!!! "arhhh that sounds aweful" lol yes mom thanks for sugar coating that for me to make me feel better!! lol, thats exactly what my mom would do!!! lol bless her!!
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07-19-2011, 03:19 PM | #66 |
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Yeah, "diesel" is an exaggeration I guess. But it's a pretty noticeable sound since the motor itself isn't loud at that speed. I'm not concerned about that at this stage, especially since the S/C will probably continue to break in and the new pulley will have it spinning faster at all engine speeds, meaning it will never be going as slow as it currently does around idle. I bet it will be more subtle after the change.
I just got word--the car is ready! I have to call back to ask if anything was determined about the BPV, and I won't be able to get a ride to it until later this afternoon, but good news that the pulley arrived etc. |
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