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No need to push the black manual release button because it's not locked.
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To me that might indicate the hydraulic release may be open? The red tab in the boot - have you pulled that out?
The other thing I can think of is the switch in the boot if that's broken it might be causing the issue however the button should light up orange when you try to open/close it from memory.
Sorry to hear the roof is giving you problems, I had issues with mine but got it sorted fairly easily - they're a pain in the ass!
Good luck!