ESC Tuning water pump kits

Don L · 05-20-2023, 05:14 PM

I have a 2006 Z4 with N52. I’m doing a water pump replacement at 90k.
ESC had their water pump kits on sale so I ordered one for my car. I did an online chat with one of the employees, because it wasn’t clear if it was a Pierburg OEM pump in the kit. I was told it was. Well, the order arrived today with a pump with a sticker that says Made in China. I called customer service and was told all OEM parts are made in China but I can get one stamped Pierburg for $35 more. Has anyone else had this issue with ESC?

Don

3002 tii · 05-20-2023, 07:03 PM

Quote:

Originally Posted by Don L

I have a 2006 Z4 with N52. I’m doing a water pump replacement at 90k.
ESC had their water pump kits on sale so I ordered one for my car. I did an online chat with one of the employees, because it wasn’t clear if it was a Pierburg OEM pump in the kit. I was told it was. Well, the order arrived today with a pump with a sticker that says Made in China. I called customer service and was told all OEM parts are made in China but I can get one stamped Pierburg for $35 more. Has anyone else had this issue with ESC?

Don

In general I’ve stopped buying from ECS, unless it’s for a genuine BMW (OE) part where their pricing (plus free shipping) is hard to beat. They’re gotten so big that dealing with customer service can be frustrating sometimes. For OEM, I just go with FCP, it’s little more expensive but their lifetime replacement has saved me over time, plus they’re local. Great company and employees are genuine passionate.

Sorry I know that doesn’t help ya with your specific problem but don’t they have a no hassle return policy?

rsutoratosu · 06-08-2023, 06:01 PM

Sorry dude, its prob junk.. There's an entire group dedicated to how ecs screw people over.

https://www.facebook.com/groups/1969390720044815

Don L · 06-09-2023, 08:12 AM

I received the Pierburg pump that I had expected in the first order. Ended up costing $66 more. My car is back in service. My last order from ESC.

Don

B328iC · 06-09-2023, 09:42 AM

You ever check with the dealership parts department? I buy from mine all the time as the parts are the same or cheaper in cost, I usually get them within 2 days and they don't charge shipping.

Don L · 06-09-2023, 12:19 PM

Yeah. The OE pump from the dealer was $655 discounted to $495. The OEM Pierburg was $294.

Don

05-20-2023, 05:14 PM	#1
Don L New Member 3 Rep 29 Posts Drives: 2006 Z4 3.0si coupe Join Date: Dec 2007 Location: Minneapolis Mn iTrader: (0)	ESC Tuning water pump kits I have a 2006 Z4 with N52. I’m doing a water pump replacement at 90k. ESC had their water pump kits on sale so I ordered one for my car. I did an online chat with one of the employees, because it wasn’t clear if it was a Pierburg OEM pump in the kit. I was told it was. Well, the order arrived today with a pump with a sticker that says Made in China. I called customer service and was told all OEM parts are made in China but I can get one stamped Pierburg for $35 more. Has anyone else had this issue with ESC? Don
	Appreciate 0 Tweet Quote

06-08-2023, 06:01 PM	#3
rsutoratosu Captain 114 Rep 779 Posts Drives: Z4 3.0i Join Date: Mar 2011 Location: Chicago, IL iTrader: (0)	Sorry dude, its prob junk.. There's an entire group dedicated to how ecs screw people over. https://www.facebook.com/groups/1969390720044815 __________________ -Roranji
	Appreciate 0 Quote

06-09-2023, 08:12 AM	#4
Don L New Member 3 Rep 29 Posts Drives: 2006 Z4 3.0si coupe Join Date: Dec 2007 Location: Minneapolis Mn iTrader: (0)	I received the Pierburg pump that I had expected in the first order. Ended up costing $66 more. My car is back in service. My last order from ESC. Don
	Appreciate 0 Quote

06-09-2023, 09:42 AM	#5
B328iC Private First Class 47 Rep 130 Posts Drives: 97 328iC, 2003 Z4 Join Date: Feb 2019 Location: Miamisburg, Ohio iTrader: (1)	You ever check with the dealership parts department? I buy from mine all the time as the parts are the same or cheaper in cost, I usually get them within 2 days and they don't charge shipping.
	Appreciate 0 Quote

06-09-2023, 12:19 PM	#6
Don L New Member 3 Rep 29 Posts Drives: 2006 Z4 3.0si coupe Join Date: Dec 2007 Location: Minneapolis Mn iTrader: (0)	Yeah. The OE pump from the dealer was $655 discounted to $495. The OEM Pierburg was $294. Don
	Appreciate 0 Quote