BMW is now paying for pasanger airbag sensor reparis

[chickdr]

Originally Posted by RossBMWZseries

Mine is also a 2006 (03/06) M roadster and I received that same letter. I'm just not sure what sensor or issue they're referring to. I don't think I have it on my car.

This is what I don't understand. Mine is 6/06 build. No letter for me. The person I spoke with is supposed to be "studying" my VIN to find out why mine would not be included when other 06 M's are.

[StickMon]

Mine's 02/06.
Maybe the problem is only with born-on dates prior to somewhere between 03/06 and 06/06.

[RossBMWZseries]

Originally Posted by chickdr

This is what I don't understand. Mine is 6/06 build. No letter for me. The person I spoke with is supposed to be "studying" my VIN to find out why mine would not be included when other 06 M's are.

That's odd. Do you have any issues with the airbag light or you're just curious as to why your VIN isn't included?

[chickdr]

Originally Posted by RossBMWZseries

That's odd. Do you have any issues with the airbag light or you're just curious as to why your VIN isn't included?

No issues, I would just like the coverage out to 2021 in case something happens over the next few years. The way car companies do these things makes no sense sometimes.

[chickdr]

Update: After checking again with BMWUSA I was told my VIN does not fall into the covered range. I guess only "some" 2006 M Roadsters are covered. Seems strange to me.

[Huz-Z]

Originally Posted by chickdr

Update: After checking again with BMWUSA I was told my VIN does not fall into the covered range. I guess only "some" 2006 M Roadsters are covered. Seems strange to me.

Sadly, I'm in the same boat with my June 2006 SI. Not that this is any comfort for you I'm sure.

[chickdr]

Originally Posted by Huz-Z

Sadly, I'm in the same boat with my June 2006 SI. Not that this is any comfort for you I'm sure.

I guess this makes more sense as mine is also a 6/06 build. Maybe the issue was solved by then?

[Huz-Z]

Originally Posted by chickdr

I guess this makes more sense as mine is also a 6/06 build. Maybe the issue was solved by then?

I don't think so; here's why.

I bought my car in August 2009 from a dealer in Florida when it still had a year left on the original three-year warranty. The guys there were literally loading the car on the truck to send it to me in Canada when the airbag light came on. The car was delayed several weeks getting to me while the local dealer waited for a replacement part to arrive and be installed under the warranty.

So, my car, built on 27 June 2006, did have the issue. I wonder if folks who's cars had this done under the original warranty are not included because the part that was installed then is a revised version that is not expected to fail. If you did not buy your car new, is it possible that the previous owner had this addressed?

[bjbstewart]

Originally Posted by itdnwiwbp

Apparently neither of mine are included. Really wish the ZHP was. I've replaced the mat twice in the last three years and the light is starting to come on intermittently gain. German quality! Woo!

I got the letter for my ZHP - 2006, what year is yours?

[TennesseeZ4]

All, a couple of weeks ago there was an article in the WSJ about the Takata airbag company and the story related the communication to OEM's relative to any potential airbag failures. Here is a link the NTSB site that has the pertinent information that has been made available to the manufactures: http://www.safercar.gov/Vehicle+Owne...akata-air-bags

You might also want to go back to the WSJ archives and look for the Takata statements and story. There is a good bit that is involved in the findings, as it relates to Takata and OEM communication. May not solve all the issues here, but does provide some good base line data.

[chickdr]

Originally Posted by TennesseeZ4

All, a couple of weeks ago there was an article in the WSJ about the Takata airbag company and the story related the communication to OEM's relative to any potential airbag failures. Here is a link the NTSB site that has the pertinent information that has been made available to the manufactures: http://www.safercar.gov/Vehicle+Owne...akata-air-bags

You might also want to go back to the WSJ archives and look for the Takata statements and story. There is a good bit that is involved in the findings, as it relates to Takata and OEM communication. May not solve all the issues here, but does provide some good base line data.

Interestingly, the Takata letter references airbag inflator defects and says nothing about the seat mat which is the subject of the letter to Z4 owners.

Here is what Takata said in their letter to the NTSHA:

Takata would support regional campaigns to replace PSDI and PSDI-4 inflators (which are used in driver-side air bags) manufactured between January 1, 2004 and June 30, 2007, as well as to replace PSPI, PSPI-L and SPI inflators (which are used in passenger-side air bags) manufactured between the start of production in June 2000 and July 31, 2004.

[SD ///M4]

I got an different letter from BMW NA today:

Thank you for contacting BMW of North America, LLC.

We received your repair reimbursement request under Supplemental Restraint System's (SRS) front passenger air bag seat occupancy sensor (OC3) mat Limited Warranty Extension.

The following information is required in order to continue our review:

• Proof of Payment. Copy of the canceled check, signed credit card slip or credit card statement. If your repair was paid by cash, please provide a letter from the repair facility on their company letterhead verifying the amount paid by cash and signed by the manager. Please do not submit a duplicate copy of your invoice as proof-of-payment.
• Detailed and itemized repair order/invoice from the servicing dealer.

Please provide your reimbursement request preference 140xxxx on all of your paperwork and mail or fax copies to:

BMW Customer Reimbursement Center
[PO Box and Fax number]

Should you require further assistance, please contact the bmw Customer Reimbursement Center at [phone number].

Sincerely,

BMW of North America, LLC

The weird thing is I didn't submit a repair reimbursement request nor did I have this work performed (no recall letter). If I didn't submit this, who did? I'll be calling them tomorrow.

A similar thing happened with regards to my wife's car about a month or so ago. We got a call from BMW, something about a warranty reimbursement, along with a name and a call back number. I called and they had no idea what I was calling about. There was no one by that name in that department and they couldn't find any reason why someone would have called us. No one has called back. Around that time her front bumper got resprayed under warranty due to paint chipping off the M Sport front bumper in a complex location, after being approved by some regional BMW person. This was all handled by the dealer so I have no idea why BMW would be contacting us about this.

Update: I called the BMW Reimbursement Center just now and they say that someone submitted an online claim in my name on August 29. I didn't do this, because I never received a recall letter since my VIN was not included in this recall and thus I had no information on how to submit a claim online.

[sinbad2222]

Originally Posted by imz4n

I suggest you call and make a record of the issue, with your current address.

Called BMW customer relations.
Not helpful.
They inputted our VIN No and stated no recall advisory for the number.
So I have an early 2006 Z4 3.0i with airbag lights permanently on and an attitude of "don't know about the problem - take it to a dealer" despite the numerous owners that have suffered this defect and which they must be aware of.
Love the car so much but this will be our last BMW.

[M-Power M3]

Originally Posted by SD Z4MR

I got an different letter from BMW NA today:

Thank you for contacting BMW of North America, LLC.

We received your repair reimbursement request under Supplemental Restraint System's (SRS) front passenger air bag seat occupancy sensor (OC3) mat Limited Warranty Extension.

The following information is required in order to continue our review:

• Proof of Payment. Copy of the canceled check, signed credit card slip or credit card statement. If your repair was paid by cash, please provide a letter from the repair facility on their company letterhead verifying the amount paid by cash and signed by the manager. Please do not submit a duplicate copy of your invoice as proof-of-payment.
• Detailed and itemized repair order/invoice from the servicing dealer.

Please provide your reimbursement request preference 140xxxx on all of your paperwork and mail or fax copies to:

BMW Customer Reimbursement Center
[PO Box and Fax number]

Should you require further assistance, please contact the bmw Customer Reimbursement Center at [phone number].

Sincerely,

BMW of North America, LLC

The weird thing is I didn't submit a repair reimbursement request nor did I have this work performed (no recall letter). If I didn't submit this, who did? I'll be calling them tomorrow.

A similar thing happened with regards to my wife's car about a month or so ago. We got a call from BMW, something about a warranty reimbursement, along with a name and a call back number. I called and they had no idea what I was calling about. There was no one by that name in that department and they couldn't find any reason why someone would have called us. No one has called back. Around that time her front bumper got resprayed under warranty due to paint chipping off the M Sport front bumper in a complex location, after being approved by some regional BMW person. This was all handled by the dealer so I have no idea why BMW would be contacting us about this.

Update: I called the BMW Reimbursement Center just now and they say that someone submitted an online claim in my name on August 29. I didn't do this, because I never received a recall letter since my VIN was not included in this recall and thus I had no information on how to submit a claim online.

Sounds like a dealership/shop is being shady...

[antennahead]

Passenger occupancy sensor and airbag light just started for me today. My car is an '07 M with a build date of 12/06. Any new information on this issue?

[chickdr]

I recommend calling the 800 number and telling them your light is on. I suspect they will cover it.

[antennahead]

Originally Posted by chickdr

I recommend calling the 800 number and telling them your light is on. I suspect they will cover it.

Thanks!

[antennahead]

Just spoke with BWM USA customer relations. Rep told me I wasn't covered. How they can randomly pick and choose who gets this extended coverage is beyond me. If their database shows who has the defective sensor mat and who has another manufacturers sensor mat, the bottom line is still a safety part failure on either account. This is pure bullshit. Going to the dealer tomorrow to raise hell about this

[SaltyNC]

When I checked my VIN, it provided me with the contact information for the former owner of my car. I'm sure BMW isn't aware that it is giving out home addresses of former owners. I was curious why the former owner sold the car. Now I know. A quick Google search led me to his obituary.

[chickdr]

Originally Posted by antennahead

Just spoke with BWM USA customer relations. Rep told me I wasn't covered. How they can randomly pick and choose who gets this extended coverage is beyond me. If their database shows who has the defective sensor mat and who has another manufacturers sensor mat, the bottom line is still a safety part failure on either account. This is pure bullshit. Going to the dealer tomorrow to raise hell about this

Makes no sense at all. This type of thing should be covered for longer than the standard warranty - especially with the Takata stuff going on now.

[antennahead]

Originally Posted by chickdr

Makes no sense at all. This type of thing should be covered for longer than the standard warranty - especially with the Takata stuff going on now.

I agree. I've read that NHTSA says BMW is honoring extended warranties for 2006 and 2007 Z4s

[chickdr]

Originally Posted by antennahead

I agree. I've read that NHTSA says BMW is honoring extended warranties for 2006 and 2007 Z4s

That is what I heard. If my car would have been covered it would have lasted to 2021...