No audio for phone calls over bluetooth

[ANILE8]

I have a strange problem that has just recently occurred.

When I make or receive a call there is no audio and the other person cannot hear me.

I've got an Android phone but I have also tried an iPhone and the problem is still there so the issue looks to be with the car.

I've tried:

• Removing and repairing my phone
• Trying another phone
• Disconnecting and reconnecting the car battery

The car makes and receives calls fine and I can see the phone is connecting but there is no sound through the car speakers.

Has anyone else had this issue or know of how to fix it?

I had heard of people wth other models resetting the audio system but I have no idea of how to do this.

I've got the premium sound system with CID.

[Clearancediver]

Does the music play via the radio….

Is it in “Bluetooth mode” on the radio….

If using Blu-bus are you in the correct mode…

If using a Bluetooth adapter plugged into the “aux” circuit… is the radio on aux…

And finally…. Is your amp working (not applicable if you can get music via the speakers….)

I have the Carver DSP system/amp…..and blu-bus and have on occasion unable to hear. I solved the problem by trial and error and damned if I can remember exactly what I did in that case…. But resetting…unplugging… reloading blu-bus software (ensure you have the upgraded version for carver/DSP connectivity… worked with Ted/Blubus developer on that update) eventually restored my audio.

Edit to add…. With Blubus… pressing Button 1 “pauses” music playback… pressing it again, restores/unpauses audio.

[ANILE8]

Hello, thank you for your reply.

Yes, I get audio through the speakers via Radio and all other inputs.

“Bluetooth mode” on the radio What do you mean by this?

I am not using any Bluetooth adapter. Just the factory TCU Bluetooth system.

Coincidently, I have been researching the BlueBus system if I cannot get this fixed as it would add extra functionality in the form of Audio streaming.

I have a question for you. With BB how do you select tracks on the head unit or Nav screen? I know you can do track up and down but can you select the artist or song via the head unit?

[Clearancediver]

My radio was non nav…

I had Audiovox system prior to my Bluebus unit. With Bluebus I get a BT selection on my radio but different radios/radio systems may differ.

I’d just get the Bluebus….

Bluebus.dev has further info if you follow the various links and dig down.