History of pre-owned vehicles

ljkiter · 11-21-2010, 11:46 AM

I purchased a 2.5 03 with 85k on the odometer and want to get extended warranty through carchex.com (whichever one looks good)

Can I call any bmw to see if that vehicle has been maintained?
Thanks in advance!

wildag · 11-21-2010, 11:58 AM

You can call BMW North America and sometimes they'll give you a service history. Otherwise, go to a service center and try to coax it out of a service advisor.

tekmoe · 11-21-2010, 12:25 PM

Be prepared to put up a fight. BMWNA will most likely refer you to a dealership. And the dealership will most likely tell you they cannot provide that information. It's ridiculous why they have treat the information as if it were top secret and strictly confidential. It's just service history.

I had to call numerous times and then when I went into the dealership to get a screen printout of the service history I still had to argue with the dumb B who told me she can't hand over that information even after I told her someone else already gave me the entire service history over the phone!

Be firm yet polite. Don't let them tell you they can't provide that information...because they CAN! Good luck.

Spaceman Spiff · 11-21-2010, 12:34 PM

Their official policy is not to give out that info. Visit all your local dealerships, be nice, flirt a little with the ladies and you will find one who'll give you the printout.

ljkiter · 11-21-2010, 02:37 PM

Better yet, anyone here knows anybody that works at a dealership that would be more helpful?

Good to hear guys. Any extended warranty you recommend for our cars?

pokeybritches · 11-21-2010, 04:43 PM

You'll most likely only get the service history that was performed under warranty, up to 4 years/50k miles. For some reason my dealership was able to provide this, but not the history afterward. Fortunately I bought the car at 55k miles, so there's only a 5k mile gap.

Spaceman Spiff · 11-21-2010, 06:08 PM

Quote:

Originally Posted by ljkiter

Better yet, anyone here knows anybody that works at a dealership that would be more helpful?

Good to hear guys. Any extended warranty you recommend for our cars?

The most common is BMW extended 6yr/100K miles. Read the terms to know what you get know as this does not cover most mechanical failures other than the basics (engine, transmission,...) Electronics are covered pretty well though. IIRC it costs anywhere between $1,700 and 2,500, depending on the dealer.

ljkiter · 11-22-2010, 07:50 AM

I was thinking something from carchex. Alpha warranty was the best one for me there

11-21-2010, 11:46 AM	#1
ljkiter Second Lieutenant 56 Rep 243 Posts Drives: z4 35i manual Join Date: Nov 2010 Location: Houston iTrader: (0)	History of pre-owned vehicles - there is none! I purchased a 2.5 03 with 85k on the odometer and want to get extended warranty through carchex.com (whichever one looks good) Can I call any bmw to see if that vehicle has been maintained? Thanks in advance!
	Appreciate 0 Tweet Quote

11-21-2010, 11:58 AM	#2
wildag ///M'n it Up 17 Rep 344 Posts Drives: '06 ///M Roadster Join Date: Aug 2009 Location: Reston, VA iTrader: (0)	You can call BMW North America and sometimes they'll give you a service history. Otherwise, go to a service center and try to coax it out of a service advisor.
	Appreciate 0 Quote

11-21-2010, 12:25 PM	#3
tekmoe Captain 55 Rep 844 Posts Drives: ///M Join Date: Nov 2010 Location: Texas iTrader: (0)	Be prepared to put up a fight. BMWNA will most likely refer you to a dealership. And the dealership will most likely tell you they cannot provide that information. It's ridiculous why they have treat the information as if it were top secret and strictly confidential. It's just service history. I had to call numerous times and then when I went into the dealership to get a screen printout of the service history I still had to argue with the dumb B who told me she can't hand over that information even after I told her someone else already gave me the entire service history over the phone! Be firm yet polite. Don't let them tell you they can't provide that information...because they CAN! Good luck.
	Appreciate 0 Quote

11-21-2010, 12:34 PM	#4
Spaceman Spiff Captain 86 Rep 847 Posts Drives: R8, 996 C2, Z4MR (sold) Join Date: Aug 2007 Location: SF Bay iTrader: (1)	Their official policy is not to give out that info. Visit all your local dealerships, be nice, flirt a little with the ladies and you will find one who'll give you the printout.
	Appreciate 0 Quote

11-21-2010, 02:37 PM	#5
ljkiter Second Lieutenant 56 Rep 243 Posts Drives: z4 35i manual Join Date: Nov 2010 Location: Houston iTrader: (0)	Better yet, anyone here knows anybody that works at a dealership that would be more helpful? Good to hear guys. Any extended warranty you recommend for our cars?
	Appreciate 0 Quote

11-21-2010, 04:43 PM	#6
pokeybritches Colonel 479 Rep 2,782 Posts Drives: ESS/G-Power Z4M, VF Z4, 996tt Join Date: Sep 2009 Location: Los Angeles iTrader: (12) Garage List 2006 BMW Z4M [10.00] 2006 BMW Z4M [8.50] 2003 BMW Z4 3.0i [9.00]	You'll most likely only get the service history that was performed under warranty, up to 4 years/50k miles. For some reason my dealership was able to provide this, but not the history afterward. Fortunately I bought the car at 55k miles, so there's only a 5k mile gap.
	Appreciate 0 Quote

11-22-2010, 07:50 AM	#8
ljkiter Second Lieutenant 56 Rep 243 Posts Drives: z4 35i manual Join Date: Nov 2010 Location: Houston iTrader: (0)	I was thinking something from carchex. Alpha warranty was the best one for me there
	Appreciate 0 Quote