12-14-2012, 02:09 PM
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#51
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Drives: Z4 M, X5, GX460
Join Date: Apr 2008
Location: CT
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Quote:
Originally Posted by knsaber
I opted to write a more formal email this time to NA and it got forwarded to the same woman I talked to on the phone, Kara in Customer Relations Department.
In summary it was about the engine started knocking, I brought it to outside shop to replace bearings but did not cause nor fix the problem, then contacted BMW dealer. I also mentioned the FTC laws and Magnuson-Moss Warranty Act.
She called back and left a voicemail and said she still can't provide warranty.
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Is it time to lawyer up?
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