That is just awful. I think you should complain to BMW NA about such callous treatment.
I got my car in 2009 and there was no
Local dealer here until 2011. Prior to that I had to use a local Indy shop that was not very familiar with these cars or truck the car to a dealer a time zone away. However the new local dealer is outstanding in all respects. Whenever I bring in my car that I bought in another country for heavens sake, I get treated like royalty and get second to none service. All BMW dealers should be as good as BMW St. John's. Period!
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