Which dealership in Denver? If you don't want to name names that's fine.
Also recently had issues getting a call back from the service department at the dealer I just bought the car from.
Dropped the car off to get the tires swapped out and a minor issue with running rough in the cold. Given a loaner and told it would be ready early afternoon.
Late that night (8ish) I get a call from a different service rep that my car would not be ready until Monday likely (it was Friday) as it still needed to be to have painting (!!!) Done and then hung up. Flabbergasted, I called back asking what the hell he was talking about to which he did not have an answer.
Turns out they had the wrong order for my car -no one ever closed the original order at sale.
That in addition to waiting for several weeks for them to getting the damn tires in with no communication as to what was going on. Everyone is pleasant but many are clueless about customer service.
