Quote:
Originally Posted by pokeybritches
Just my 2 cents, but when I had $12k in damage done (hit and run) to my 3.0i, I opted for my insurance company to cover it at a shop they determined and guaranteed. It took 2 months to get my car back, but it was absolutely pristine and it looked and drove better than it did before the accident. Sometimes insurance companies guarantee the work (if they do, consider it!). I've had close friends that had their cars towed to shops "recommended on the forums" and had to battle it out after the repairs weren't completed to their satisfaction. If the insurance company guarantees it, it's much easier to argue your way into a quality job. The repair shop doesn't want to lose their go-to status with your insurance company, and the insurance company doesn't like unhappy customers or poor reviews. If you get the work done at a shop of your choosing, you're somewhat SOL if things go south...
Make sure you KNOW the shop if you're going to pull that card. It eased my mind when I visited the collision center and saw a brand new Z06 Vette and a Viper sandwiching my car while it was being taken apart.
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We have a local shop that has a motto "We make it look like new". There are always hi-end cars there, BMW's, Mercedes, Audi, etc. So when my oldest son backed into my wife's S2000 a month after we got it I decided they were the shop to use because a well known/respected shop couldn't work us in for a month.
On one of the many trips back to the "Make it look like new shop" for shoddy workmanship our car was sitting next to a Z8 awaiting pickup. In total it took us 9 trips to try to get the car fixed right, they ruined the car, and I ended up going to the well known/respected shop to get parts of it fixed properly before I sold it.
So the moral here is having nice cars sitting around doesn't mean they do good work....