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      12-12-2012, 01:57 PM   #47
GammaZeta
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I would get the contact information of the person at NA and give them a call with that information.

Since the dealership is really just a go between, you can't really threaten legal action to the service manager when NA is on the hook.

Heck, BMW NA is just 25 minutes from Fort Lee, I'd take a trip down there to meet with them personally.
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