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I would bet that the person who installed the pads did not make sure all three tabs were aligned correctly before they pushed the pad into the caliper, then bent the now broken tab flat, saw what happened, then straightened the bent tab (thus weakening it) and it broke under load…
I would not bitch too much on Dealer labor prices… Have some HVAC work performed…. Labor costs there are over $300/hr… I know… I just had some of that work done and they were the cheapest guys around….
For some reason we do not complain all that loudly about those prices.....????
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