Thanks for the sympathy vote guys.
I have euro headers, I like loud but not really raspy so I will leave the x-pipe stock.
Actually the shipping box was perfect and not torn or damaged in any way.
It is a genuine R/E box with their packing tape sealing everything up so I know the responsibility is on them to get the internal packing up to the job as they can so easily be dented if not shipped carefully.
There was bubble wrap around everything and I didn't even know something was wrong until I took all the bubble wrapping off.
I bought them from iND Distribution who really looked after me and I do not blame them but just the way RE package their mufflers could really be improved upon.
I will let you know when I finlly get a resolution to the problem hopefully not too long, as now the waiting has started all over again.