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I've always had really good experiences with them, I usually have Ellie or Suzanne as my SA. I always ask them to not wash my car though, I never trust dealerships to not scratch my paint.
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'12 Nero/Rosso 500 Abarth
'07 IR/SBL ///M Roadster (GONE), '08 Tornado Red Triumph Daytona (GONE), '09 BRG/Cloth 6MT MINI Cooper S (Spontaneously Combusted), '06 IR/IR ///M3 Convertible 6MT (GONE), '04 JB/CR Z4 2.5i SMG (GONE)
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