[bwright657]

Unfortunately that seems to be a common issue with older cars at BMW dealers. The bulk of their work is oil changes on much newer leased cars. When I bought my coupe, I took it to my local dealer with a test job to have them replace my 3rd brake light. Several of the hatch trim clips broke (not surprising for a 12 year old car), but the dealer tech didn't mention it or replace them. I would have been fine paying for some new clips, but not replacing them and not informing me is unacceptable. Since then I do what I can myself and found a great M specialist for the jobs I can't take on.

10K doesn't seem like high enough mileage for that many valves to need adjustment. Moving forward, I would always ask for a copy of the adjustment sheet. That way you've got proof it was actually done and it's useful information for the next person to do an adjustment.