Customer service and prompt reply/communication with Evolve is fantastic and you can tell they really care about customer satisfaction.
Unfortunately, the tune has been a huge disappointment. I've documented my losses and regrettably spent a sum of money preparing for/testing/and reverting to stock. Just sent Evolve an email for a return.
I finally took my car to a bmw performance shop and had the car hooked up to autologic for a factory reflash. God my car feels 10x better. Culprit - tune. Period.
My race mechanic is going to put me in touch with his tuner in Florida who tunes bmw race cars. We'll rent a dyno for a while and remotely send files back and forth until I'm happy. From what I hear, he's pretty crafty and knows how to play with our extremely advanced DME's.
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