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I had bad luck on a few occasions with London. Once they "dropped" a socket in my engine bay after an oil change; I kept hearing a clunking for a week, when I took it back to them, they had a "not our fault" look on their face, but when the mechanic admitted it, they turned it into a joke, not even offering an "I'm sorry".
I had my E46 ZHP there (still under "CPO"), I had them look into the common VANOS noise, which they agreed was excessive, and would be covered under the CPO warranty. After leaving the car there for a week, I got some song and dance that they couldn't start the warranty work because the car had "excessive vacuum" or some BS, and that because the "oil dipstick" tube wasn't covered under warranty, I had to cough up $650 for them to do that first. When I pressed them to demonstrate this "excessive vacuum", the service adviser said "see", while taking off the oil filler cap, then looking puzzled "oh that's strange, it was stuck before". He said he'd look into it and call me back, they never did. I sent a followup email and got no reply.
Recently, I emailed for a quote to get the engine mount bolts on my Z4M replaced, and I never heard back. They claimed they've never seen the TSB for the engine bolts, they couldn't even find it in their system, I had to email it to them.
There is no way in HELL that I'm taking my Z4M to these guys. I'll spare you the colorful language of what I think of their abilities.
Has anyone had experience with "RMP Motors" in Etobicoke? I've ready very positive impressions at MaxBimmer
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